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Solutions > Services
Technical Support | Consulting | Training | Dedicated Support | Development
Virtools Service Solutions
Count on Virtools to accompany you through the successful completion of your project with the following services:
Technical Support
The Support section of our Website gives you access to FAQs, product updates and e-mail tech support. Should you experience technical issues while using Virtools products, please feel free to request help from our team via this Support section.
Access to Virtools technical support requires a maintenance contract. Maintenance - including technical support and upgrade. Please refer to Virtools Price List for maintenance price, and contact your sales representative to purchase.
Contact Virtools for more information
Auditing and Consulting
We understand that the production of interactive content can be a complex process. If you plan on developing your project in-house, our consultants will assist you in defining your goals, refining the production process, and streamlining your production costs to make sure that you stay on track and keep up to schedule.
Application Audit |
3-days |
Chose from: user needs expression, defining application architecture, application audit, or application optimization |
Project Management Audit |
3-days |
Production cycles, team organization, process definition, versioning, and testing |
Consulting |
variable |
Implement Virtools' audit recommendations with hands-on consulting |
Contact Virtools for more information
Training
Get your team up and running quickly with customized training. Virtools provides a flexible selection of comprehensive training sessions to help your team develop skills essential to the success of your project. Sessions may be customized according to your specifications.
Virtools 4 Basics |
3-days |
Media Design, Virtools 4.0 Concepts, Generic Virtools Development |
Advanced Virtools Developement |
3-days |
Modules concept, Creation Domains, VSL/Action Scripts, Project organization |
Virtools 4 SDK |
3-days |
Custom Building Blocks, Custom Manager, Custom Player, Link with third party library, Use a driver in Virtools |
XE Player |
3-days |
Product/Context/Scenario concept, XLM Management in Virtools 4, Using XE ActiveX in .net applications |
Shaders in Virtools |
1-day |
Rendering pipeline overview, and HLSL syntax. |
Enhance your knowledge base with other professionals' experience at a lower cost with our collective training sessions.
Contact Virtools for more information
Download the Training Datasheet in PDF
Dedicated Support
With a dedicated support contract, we provide you with a Virtools representative who is committed to understanding the in's and out's of your project. Devoted to assisting your production from its preliminary stages, our technical support representative can follow your project development through its entire production cycle, and assist you whenever necessary.
Dedicated follow-up |
1-year |
One technical phone contact per month, one project management contact per month |
Contact Virtools for more information
Development
Take advantage of our development experience. If you have a specific programming need, we work with you to define specifications and organize the development of the appropriate driver, building block, etc. We have extensive experience in auditing and optimizing applications to improve frame rate or reduce file size, working within your system requirements.
Contact Virtools for more information
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