Virtools Web Player for the Macintosh

Troubleshooting

Our checklist covers everything you'll need to use the Virtools Web Player.
Double-check your configuration and spot necessary updates.
  • Does your computer have a G3 or higher processor with at least 128 MB of RAM?

  • Are you using Microsoft Internet Explorer 5.1 (or later) or Netscape Communicator/Navigator 7.0 (or later)?

  • Does your mac have a graphics card with 3D acceleration?

  • Do you have the latest drivers for your 3D graphics accelerator card?

  • Is your monitor set to display 16- or 32-bit color?


  • I've tried all of the above and still can't pinpoint the problem.


  • If you're unable to solve the problems you've encountered with the tips given here, please fill out this form, describing the problem in detail along with your PC configuration, and click send.

    Please describe your problems as precisely as possible:

    Please indicate your Mac configuration.

    Are you behind a firewall? 

    Your Email Address: